Shipping policy
Free Standard Shipping On Orders Over $25
Free Standard Shipping with any online purchase of $25 (merchandise subtotal excludes store pick up items; merchandise subtotal is calculated before sales tax, before gift wrap charges, and after any discounts or coupons). Orders typically arrive within 3-6 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to International, Alaska, Hawaii, Puerto Rico or Business Direct orders.
We currently offer two shipping options within the United States: Standard and Expedited. We are building out our capacities to be able to offer Express and Same-Day Delivery in select markets by late 2019.
Products qualifying for Free Shipping will be identified with "Free Standard Shipping". If you select a shipping method other than Standard, shipping charges will apply.
The cost for shipping is based upon total order amount. Use the tables below as a quick reference for calculating the shipping charge for an order. An additional surcharge may apply to some items due to their size and/or weight. The surcharge, if applicable, will be noted on the product description page as well as the shipping subtotal of your order.
Shipping/Delivery Time & Pricing For Standard and Expedited Shipping
| Contiguous U.S. Delivery | Alaska, Hawaii, and Puerto Rico Delivered in | |
|---|---|---|
| 1. Standard: | 3-6 business days | 5-8 business days |
| 2. Expedited: | 2-3 business days | 4-5 business days |
| 3. Express (late 2019): | 1-2 business days | 3-4 business days |
| 4. Same Day Delivery (late 2019): | 0-1 business days |
The cost for shipping is based upon total order amount. Use the table below as a quick reference for calculating shipping charge for an order. An additional shipping surcharge may apply to some items due to their size and weight. The surcharge will be noted on the product description page. (For shipments to Alaska and Hawaii see surcharge fees below).
For shipments to the Contiguous U.S:
| Total Order Amount | Standard | Expedited | Express |
|---|---|---|---|
| Up to $39.00 | $5.99 | $17.99 | $21.99 |
| $39.01 - $50.00 | $17.99 | $21.99 | |
| $50.01 - $75.00 | $17.99 | $21.99 | |
| $75.01 - $100.00 | $17.99 | $21.99 | |
| $100.01 - $150.00 | $19.99 | $27.99 | |
| $150.01 - $200.00 | $19.99 | $27.99 | |
| $200.01 - $250.00 | $26.99 | $36.99 | |
| $250.01 - $350.00 | $33.99 | $45.99 | |
| $350.01 - $500.00 | $40.99 | $54.99 | |
| $500.01 - $750.00 | $47.99 | $63.99 | |
| $750.01 - and above | $54.99 | $72.99 |
For shipments to Alaska, Hawaii & Puerto Rico:
| Total Order Amount | Standard | Expedited | Express |
|---|---|---|---|
| Up to $29.00 | $5.99 | $18.99 | $37.99 |
| $29.01 - $35.00 | $9.49 | $23.49 | $41.49 |
| $35.01 - $50.00 | $10.49 | $26.49 | $42.49 |
| $50.01 - $75.00 | $14.99 | $30.99 | $48.99 |
| $75.01 - $100.00 | $20.99 | $40.99 | $57.99 |
| $100.01 - $150.00 | $26.49 | $47.49 | $65.49 |
| $150.01 - $200.00 | $30.99 | $53.99 | $71.99 |
| $200.01 - $250.00 | $44.99 | $66.99 | $88.99 |
| $250.01 - $350.00 | $62.99 | $87.99 | $122.99 |
| $350.01 - $500.00 | $77.99 | $107.99 | $157.99 |
| $500.01 - $750.00 | $106.99 | $138.99 | $212.99 |
| $750.01 - and above | $110.99 | $150.99 | $224.99 |
Where Else Do We Ship?
APO/FPO – We proudly offer Standard shipping to Military addresses! Please note that due to carrier size restrictions not all items are available for shipment. If an item you have selected is not eligible, a message will be displayed during checkout. Orders are shipped via USPS Parcel Post and can take up to 4-6 weeks for delivery.
US Territories – We currently offer shipping to Puerto Rico. For information on shipping to other US Territories, please call 1-646-902-9100 or email us at info@momorbit.com.
How Do We Ship?
Parcel – Your shipment will arrive via FedEx, UPS, or USPS. Unless requested by the carrier, we do not require a signature for delivery. If you are not home, a note will be left with directions on how to receive your order. Help is always available at 1-646-902-9100 or email us at info@momorbit.com.
Additional Information
MOMOrbit reserves the right to hold any order for a security review. If your order is affected, you will be notified within two business days.
Gift cards – Orders containing Gift Cards and no other merchandise will be shipped at no charge via USPS. Expedited Service is available for a flat rate of $5.00. If a Gift Card is purchased along with other items, the shipping charge related to the Gift Card will be waived when Expedited Service is selected.
MOMOrbit is not responsible for loss or damage to items occurring after delivery by the carrier to you.